Career Opportunities

Billing Associate

Hempstead County
Patient Account- PMBS
Non-exempt (hourly)

Pafford Medical Billing Services in Hope, AR has an immediate opening for a full-time third-party billing associate. This position is based at our Hope, AR location. The hours are 8AM to 5PM, Monday through Friday.


Overall Responsibility: Responsible for processing, researching, analyzing and managing ambulance claims for assigned payor types.




  • Basic Knowledge of all aspects of CMS 1500 fields
  • Review and correct all billable claims
  • Follow up on claims status - rejection, denial and resolution
  • Knowledge of telephone collection, techniques, and verbal skills
  • Document in account notes billing, delays, and action taken
  • Review and respond to mail, correspondence, and reports
  • Knowledge of billing requirements, coverage, and benefits
  • Working knowledge of Insurance regulations as they pertain to collection issues
  • Problem solving, listening, and conflict resolution skills
  • Prioritize and manage work flow
  • Work independently with minimal supervision


  • High School Diploma or Equivalent
  • Medicare, Medicaid and/ or Insurance Billing experience preferred
  • Excellent computer and communications skills
  • Ability to perform in a detail-oriented environment

Pafford Services