911 dispatcher recalls discussing homicide with distressed caller

After allegedly killing a co-worker, William “Will” C. Lee talked to 911 dispatcher Colleen about what he had done, the future and whether his parents would sti...

911 Dispatcher Family Survey seeks participants

A study into the critical stress issues experienced by the families of 911 operators is looking for anonymous participants for a 10-question survey

What STEMI patients need paramedics to know and vice versa

Our co-hosts sit down with Rob TTT, a 35-year paramedic veteran, and a recent STEMI patient, who gives listeners both sides of the emergency

What STEMI patients need paramedics to know

Our co-hosts sit down with Rob Theriault, a 35-year paramedic veteran, and a recent STEMI patient, who gives listeners both sides of the emergency

3 non-monetary solutions to volunteer EMS retention

Volunteer EMS providers are motivated by respect; use appreciation, clear expectations and creature comforts to keep them engaged and satisfied

Hawaii department of health pushing to review EMS systems

Following several reports of ambulances breaking down on calls, the officials at the state Department of Health wants to review resource allocations

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