About Pafford EMS

Built on Service. Driven by Community.

Providing trusted emergency medical care — ground, air, and beyond — to the communities that count on us.

Since 1967, Pafford Medical Services has proudly provided high-quality, pre-hospital emergency medical care across the South. As a family-owned and operated company, we serve communities throughout Arkansas, Louisiana, Mississippi, Oklahoma, and beyond—responding to over 350,000 service requests each year.

We offer a full spectrum of pre- and post-hospital care, including basic life support, advanced life support, critical care transport, and both ground and air ambulance services. From daily 9-1-1 response to large-scale disaster relief, #TeamPafford is known nationwide for our commitment to excellence, adaptability, and service.

Pafford operates a growing fleet of ambulances, helicopters, and fixed-wing aircraft, supported by advanced communication and dispatch centers. Powered by ZOLL technology and staffed by certified Emergency Medical Dispatchers (EMDs), our dispatch team provides life-saving pre-arrival instructions and ensures rapid, reliable coordination of emergency and non-emergency responses.

Our approach to care is people-focused and data-driven. Under the guidance of experienced medical directors and quality improvement teams, we use real-time EMS data to evaluate outcomes and enhance care across our entire system. Our in-house billing and revenue cycle teams advocate for both our partners and our patients—working to maximize reimbursement while minimizing out-of-pocket expenses.

At our core, we believe healthcare should be personal, professional, and community-centered.

Whether we’re responding to an emergency, supporting a rural hospital, or training the next generation of EMS leaders, we remain committed to one mission: caring for our communities with integrity and compassion.