Ind. dispatcher helps boy who called 911 after ‘bad day at school’

Lafayette dispatcher Antonia Bundy helped the boy with fractions after he said he had a “really bad day” because he had “tons of homework”

Mo. ambulance service experiments with 48-hour shift schedule

Cole County Ambulance Service EMS providers work two consecutive 24-hour shifts, followed by four days off

Increasing your career options with more education

Due to on-the-job injury, family demands or burnout, many EMS professionals eventually need to find work outside of EMS

Lawsuit: Amazon delayed calling 911 for worker who had fatal heart attack

The lawsuit claims workers waited about 25 minutes before calling 911after Thomas Becker fell ill, even though there’s a fire station about a half-mile away

Ind. fire dept. develops PTSD peer support network

The Anderson Fire Department developed a peer support network with about 20 firefighters and EMS providers available to help anyone struggling with PTSD

Calif. college gives students a glimpse at career in emergency dispatch

Pairing simulations with a classroom environment, students in Hancock College's dispatcher course learn how to funnel all the information first responder need

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