Texas FD investigating after medic mistakenly gives boy, 8, COVID-19 vaccine

Officials said the incident was the result of "human error" and an issue with the vaccine eligibility process

‘Stay on the line, I’ll tell you what to do next’

Paying homage to our heroes in headsets during National Public Safety Telecommunicators Week

How to celebrate the importance of 911 emergency dispatchers in the chain of survival

A 911 communications center displays a lifesaver ring as a visual reminder of the purposeful work dispatchers do for their communities

Fla. woman allegedly fought medics, said she was Harry Potter after fatal hit-and-run

Police said the woman, Nastasia Snape, 23, was found to be in possession of a synthetic drug called T salts

Ambulance service ordered to pay $29.5M to model who suffered brain damage

The service was sued for reportedly not carrying IV epinephrine to treat the woman's severe allergic reaction

Texas EMS providers give firsthand account of rescuing 6, reviving baby after winter crash

Acadian Paramedic Heather Waites and EMT Ryan Wilkenfeld were recently awarded for their actions after witnessing the crash

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